Responsible Gambling Policy

At Cleobetra Casino, we view gaming as a form of recreational entertainment that should always remain within the control of the user. We are dedicated to fostering a safer environment for our Canadian community by promoting player wellbeing and proactive risk management at cleobetra-casino.cloud.

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Principles of Safer Gambling and Wellbeing

We believe that gambling should be an enjoyable leisure activity, not a method for financial gain or a means to escape emotional difficulties. Our approach is centered on empowerment through information and the provision of self-management tools that allow you to set your own boundaries before you begin playing.

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In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.

Mandatory Age Restriction (18+)

Cleobetra Casino operates with a zero-tolerance policy regarding underage gambling. Access to our services is strictly limited to individuals who are 18 years of age or older. We implement rigorous identity and age verification checks during registration. We also urge Canadian parents to use filtering software to prevent minors from accessing gambling-related content on shared devices.

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Technical Tools for User Control

We provide a comprehensive suite of tools within your account settings that allow you to manage your activity proactively.

Personal Deposit and Expenditure Limits You can set daily, weekly, or monthly limits on the amount you can deposit. This is the most effective way to manage a gaming budget. Requests to decrease a limit are implemented immediately; requests to increase a limit are subject to a 24-hour "cooling-off" period.

Loss and Wager Limits In addition to deposits, you can set limits on the total amount you are willing to lose or wager over a specific period. These tools provide an extra layer of protection by automatically restricting further play once a limit is reached.

Session Time Management Our platform allows you to set session timers that will notify you or automatically log you out once your allocated time has expired. This helps maintain a healthy balance between gaming and daily responsibilities.

Time-Out and Cooling-Off Periods If you feel you need a short break, you can initiate a "Time-Out" period ranging from 24 hours to six weeks. During this time, you will be unable to access your account or receive marketing communications.

Formal Self-Exclusion For users who feel they have developed a serious problem, we offer a formal Self-Exclusion process. This deactivates your account for a period of six months to five years, or permanently. This is a definitive step in prioritizing your wellbeing.

Strictly necessary cookies

They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see relevant section).

Performance and analytics cookies

They help understand how the platform is used (e.g., pages visited, loading times, error events). The information collected is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.

Functionality cookies

They allow choices to be remembered to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.

Advertising and targeting cookies

If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent, and you can reject it without losing access to essential functions.

Warning Signs and Staying in Control

It is vital to monitor your behavior for signs that gambling may no longer be recreational:

  • Spending more money or time than you can afford.
  • Neglecting work, family, or social obligations to play.
  • Chasing losses by wagering more money to recover previous results.
  • Feeling irritable or anxious when not playing.

Where applicable, you will see a cookie notice that allows you to:

You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of previous use based on your authorization.

Seeking Professional Support

If you or someone you know is struggling with gambling-related issues, several professional organizations in Canada provide free, confidential counseling and support. We encourage all users to seek help from local support networks if gaming ceases to be fun.

You can control cookies from your browser settings. In general, you can:

If you block strictly necessary cookies, some functions may fail (e.g., staying logged in).

Protection of Minors and Shared Devices

Maintaining a safe environment involves the responsible use of technology in shared households. We recommend never leaving your device unattended while logged in, not using the "remember password" feature on shared computers, and reporting any instances of potential underage access immediately.

Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities services). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and demand reasonable standards of security and confidentiality.

Monitoring and Policy Updates

Our staff is trained to understand the importance of responsible gambling and to assist users in navigating our control tools. We periodically review our procedures to ensure they meet evolving best practices in Canada.

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The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.

We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.

If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:

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